By selecting ShipAid at checkout your order will be protected from damage, loss, or theft.

In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with ShipAid.

If you do not purchase ShipAid purchase protection, America's Thrift Supply is not liable for lost, stolen, incorrectly delivered or damaged packages. We assume no responsibility for packages after they have been received by the shipping courier.

Please reference your tracking number and contact your local post office / Fedex for the most up to date information regarding your package.

Most orders ship in 1-3 Business Days after ordering. You will receive a confirmation email once the order has been placed, and will receive a tracking number once your item ships.

If you purchased ShipAid protection at checkout, you can track your order using Shipaid Tracking

Mystery boxes and micro-bales are sold as-is and in used condition, with no implicit guarantee of variety or resale value. We do not accept returns or refunds on items unless the condition of the items is below our quality standard. We do not offer partial refunds.

If you purchased Shipping Protection at checkout, you can view detailed tracking info here.

If you did not purchase shipping protection, you can track your order using the tracking number provided in your confirmation email.

Click here if you purchased Shipping Protection and need to file a Claim.

By selecting ShipAid at checkout your order will be protected from damage, loss, or theft.

In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with ShipAid.

If you do not purchase ShipAid purchase protection, America's Thrift Supply is not liable for lost, stolen, incorrectly delivered or damaged packages. We assume no responsibility for packages after they have been received by the shipping courier.

Please reference your tracking number and contact your local post office / Fedex for the most up to date information regarding your package.

If you purchased Shipping Protection and have an issue with the shipment of your order, you can file a claim on Shipaid self service portal.

If you have a different issue and would like to contact support, send us an email at support@shopats.com or fill out a Contact Form

Clothing in grade A condition means no major holes or stains, or new with tags clothing. B grade means clothing has minor or visible wear. The clothing in our Micro-Bales is a mix of Grade A and Grade B clothing. We sort our apparel micro-bales to the best of our ability, to remove low quality or damaged items from our wholesale packages. Included in the mix of Grade A/B clothing are boutique brands, department store brands, mid-level brands in used condition, and the occasional vintage item. While all of our wholesale packages have light to moderate wear, we do our very best to offer the highest quality available for all of our orders.

We do not guarantee all items in your order will be vintage, but it is possible for vintage to make its way into your purchase.

All items from America’s Thrift Supply are shipped from our warehouse located in Birmingham, Alabama and are shipped via FedEx. Please allow 3-5 business days from time of purchase for your item(s) to dispatch from our facility.

Mystery boxes will arrive in unmarked boxes ranging in size from 16" cube to 9" cube, depending on the product.

Micro-bales arrive in 20"x 20" x36" shipping boxes. These bales are heavy and while they can be easily broken apart we recommend customers use a hand truck if it is necessary to move after delivery.

We restock our mystery box and micro-bale inventory every Friday at 4 PM CST.

Item Shop inventory is rotated daily

Our mystery boxes and micro-bales consist of second hand clothing, shoes, jewelry and toys. These items are curated from donations received through our 24 stores and over 2,000 EZ Drop Spots located in the Southeast.